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Return and Exchange Policy

1 CT. Diamond Solitaire Engagement Ring in 14K Yellow Gold (F/VS1

Elevate your love story with our stunning 1 CT. Diamond Solitaire Engagement Ring in 14K Yellow Gold (F/VS1). This timeless beauty features a 1.00-carat round-cut lab-grown diamond, gleaming with an enchanting H color and impeccable VS1+ clarity. 

Unleash your creativity with our Classic Wedding Bands

14K Yellow Gold Wedding Bands. These aren't just rings; they're your canvas for self-expression. Fully customizable for your preferred thickness, they guarantee a perfect fit and lasting comfort. 

.30 CT Diamond Stud Earrings with G-H Color and VS1 Clarity .60ct (Pair)

As the mastermind behind the process, you're in charge from start to finish. Create jewelry that reflects your unique vision with these lab-grown diamond stud earrings.

Return and Exchange Policy


Your Satisfaction is Our Priority


At Sueno Tattoo, we're committed to ensuring your complete satisfaction with your purchase. If you find yourself less than delighted with your order, rest assured we'll make it right. Please read our return and exchange policy below for a hassle-free shopping experience.


Return and Exchange Period:

You have up to 30 days from the purchase date (or the date of shipment for online orders) to initiate a return or exchange.



- Jewelry, including engagement rings, marriage bands, pendants, and chains, must be returned in good condition.

- The original packaging and any relevant documentation should accompany the returned item.


Items Not Eligible for Return or Exchange:

- Custom-designed pieces


Refund Methods:

- Credit and Debit Cards: Your original payment method will be credited.

- Business Check: A refund check will be issued from our business office and mailed to you within 21 days.

- Cash: If funds are unavailable or the cash refund amount exceeds $500, a refund check will be issued from our business office and mailed within 21 days.


Online Orders:

For purchases made online, refunds will be credited to your original payment method, excluding delivery charges.


Important Note: We do not offer gift cards.

State Regulations:

Please be aware that certain states may have specific refund regulations in place.

Return Process:

Click Here to Initiate Return

After clicking the button above, you will be directed to a page where you can provide your order details, reason for return, and your contact information. We will respond to your submission with a Return Authorization (RA) number. Please include this RA number when shipping your item back to us.

Shipping Instructions: You are responsible for shipping the item back to us at your cost. Ensure it is securely packaged to prevent damage during transit


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